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Bluewater Metabolic & Clinical Services

Privacy and virtual-care principles

Personal health information is handled in accordance with Ontario privacy requirements, including PHIPA. The final privacy notice will identify the clinic’s privacy contact and contracted technology vendors before go-live.

Virtual care

  • The care team confirms patient identity and physical location.
  • Patients are informed of material privacy and technology limitations.
  • A callback number and emergency escalation plan may be confirmed.
  • Patients should join from a private location when possible.

Website data

The public website is designed without advertising trackers or social-media pixels. Booking and clinical intake should occur through approved clinical systems rather than general public forms.

Access and correction

Patients may request access to or correction of their personal health information subject to applicable law and professional obligations.